Privacy Policy - The Curious Meeple
Last Updated: 15 March 2025
This Privacy Policy describes how The Curious Meeple, (“we,” “us,” or “our”) collects, uses, and discloses your personal data when you visit or make a purchase from our website, www.thecuriousmeeple.com (the “Site”). We are committed to protecting your privacy in accordance with the Personal Data Protection Act (PDPA) of Singapore.
1. Information We Collect
We collect Personal Data from you when you voluntarily:
- Create an account: We collect your name, email address, and password.
- Place an order: We collect your name, billing address, shipping address, email address, phone number, and payment information.
- Subscribe to our newsletter: We collect your email address.
- Contact us: We collect your name, email address, phone number and any information you provide in your message.
- Browse our Site: We collect information about your device, browser, IP address, and browsing activity through cookies and similar technologies.
2. How We Use Your Information
We use your Personal Data for the following purposes:
- To process and fulfil your orders: This includes processing payments, shipping products, and providing order updates.
- To manage your account: This includes creating and maintaining your account, and providing customer support.
- To send you marketing communications: This includes newsletters and promotional emails, which you can opt out of at any time.
- To improve our Site and services: This includes analysing website traffic and user behaviour to enhance our offerings.
- To comply with legal obligations: This includes responding to legal requests and preventing fraud.
- For internal record keeping.
- To respond to enquiries, requests, applications, feedback and complaints.
The purposes listed in the above clauses may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
3. Sharing Your Information
We may share your Personal Data with:
- Third-party service providers: This includes payment processors, shipping companies, and marketing platforms, who assist us in providing our services. We ensure these providers are PDPA compliant.
- Legal authorities: We may disclose your information if required by law or to protect our rights.
- Business partners: We may share information with business partners when necessary to fulfil your orders or provide services.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activity. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Site.
5. Data Security
To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative and physical measures to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third-party service providers and agents only on a need-to-know basis.
These measures include:
- Secure Socket Layer (SSL) encryption: To protect your payment information.
- Regular security updates: To maintain the security of our systems.
- Restricted access: To your personal data to authorized personnel only.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
6. Data Retention
We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
7. Accuracy of Personal Data
We generally rely on the personal data provided by you (or your authorised representative). To ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing us via our email address as provided below.
8. Transfer of Personal Data Outside of Singapore
We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
9. Third-Party Services
We work with third-party service providers to facilitate certain aspects of our services.
- Use of third-party providers: These providers will only collect, use, and disclose your Personal Data as necessary to perform the services they provide to us.
- Payment gateways and transaction processors: Some third-party providers, such as payment processors, have their own privacy policies regarding the information we must provide for your purchase-related transactions. We recommend reviewing their privacy policies to understand how they handle your data.
- Data transfers across jurisdictions: Some third-party service providers may operate in jurisdictions different from yours or ours. If you proceed with a transaction involving such a provider, your data may be subject to the laws of that jurisdiction.
Example: If you are in Canada and your payment is processed by a gateway in the United States, your data may be subject to U.S. laws, including the Patriot Act. - Redirection to third-party sites: If you leave our Site or are redirected to a third-party website or application, this Privacy Policy and our Terms of Service will no longer apply.
- External links: Clicking on links on our Site may direct you to other websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
10. Your Rights
Under the PDPA, you have the following rights:
- Right to access: You can request access to your personal data that we hold.
- Right to correction: You can request to correct any inaccuracies in your personal data.
- Right to withdraw consent: You can withdraw your consent to our collection, use, or disclosure of your personal data.
- Right to complain: You can file a complaint with the Personal Data Protection Commission (PDPC) if you believe we have violated the PDPA.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: hello@thecuriousmeeple.com
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.